Refund and Returns Policy
Refund and Returns Policy
At BR-AMA VOGUE, your satisfaction is our top priority. Every outfit is crafted with care, and we strive to deliver products of the highest quality. However, if you are not fully satisfied with your purchase, our Refund and Returns Policy makes it simple for you to request a return, exchange, or refund.
Returns
Items can be returned within [X days] of delivery.
Returned products must be unused, unworn, unwashed, and in original condition with all tags and packaging intact.
Returns will not be accepted if the item shows signs of use, alteration, or damage caused after delivery.
Non-Returnable Items
Customized or personalized outfits (including made-to-order products).
Accessories such as dupattas, stoles, and add-ons (unless defective).
Sale or discounted items (unless damaged or defective).
Exchanges
Eligible products can be exchanged for a different size, design, or product of equal value.
Exchanges are subject to stock availability.
Customized outfits cannot be exchanged unless there is a defect.
Refunds
Once we receive and inspect your returned product, we will notify you about the approval or rejection of your refund.
Approved refunds will be processed to your original payment method within [X business days].
Shipping charges are non-refundable, except in cases of defective or wrong product delivery.
Damaged or Defective Items
If you receive a defective, damaged, or wrong product, please contact us within [X days] of delivery with order details and photos.
We will arrange for a replacement, exchange, or full refund at no additional cost.
Return Process
Contact us at 63801-14021 with your order number and reason for return.
Once approved, we will provide the return address and instructions.
Ship the product back securely.
After inspection, your refund/exchange will be processed.
Contact Us
For any questions about returns, refunds, or exchanges, please reach out to us:
BR-AMA VOGUE
📍 House of JI-YA-RA (BR-AMA VOGUE),
No.1A, First, Floor, Dhanalakshmi Enclave, Puliyambedu Main Road, Noombal, Chennai – 600 077
📧 sample@gmail.com
📞 63801-14021